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Business Analyst, Microsoft 365

Job in Markham, Ontario, I3P, Canada
Listing for: MNP
Full Time position
Listed on 2026-09-14
Job specializations:
  • Business
    Business Systems & Technology Analysis, Data Analyst
  • IT/Tech
    Business Systems & Technology Analysis, Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 75000 CAD Yearly CAD 60000.00 75000.00 YEAR
Job Description & How to Apply Below

What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative results.

Make an impact as we strengthen our Digital Solutions practice with a Business Analyst. This diverse team of tech-savvy problem solvers has expertise and delivery depth across customer platforms, applied data & analytics, applications & cloud and business platforms solutions. Regardless of the underpinning technology, our team members understand clients’ unique needs and embrace the possibilities that technology brings to an evolving business landscape.

Customer preferences are evolving at a rapid pace. As a trusted advisor you will design to meet those needs, engage customers in expected as well as new ways, gather, secure and organize meaningful insights, translating them into meaningful action, an incredible client experience, improved sustainability and optimized performance while reducing costs and enhancing growth.

At MNP, you will work alongside a collaborative team of creative thinkers and problem-solvers. You will gain hands-on experience, tackle meaningful challenges, and grow your skills in an environment where your voice is valued, and your development is a priority. If you are ready to accelerate your career and make a lasting impact, this is where your journey begins.

Responsibilities Project and Client leadership
  • Establish yourself as a project trusted advisor by fully understanding the client’s business and supporting processes
  • Collaborate with the client project team to establish roles and responsibilities, risk areas, deliverables and deadlines
  • Collaborate and guide the client business area to ensure scope containment, timelines , and targets, adjusting where necessary
  • Fulfill project management and coordination role, tracking project budgets, deliverables and scope
  • Organize and coordinate stakeholder engagement
  • Facilitate and run effective meetings
  • Participate in challenging and often unique engagements with clients, bringing your experience with senior business and technology leaders to these discussions
  • Leverage your experience, strong listening skills and critical thinking capabilities to formulate impactful client recommendations
  • Engage business stakeholders and write formal documentation such as business user stories, requirements definition specifications, functional design documents, project glossaries, non-functional requirements specifications and communication plans
Business Analysis
  • Lead workshops, interviews, and Agile Scrum events to help craft requirements and user stories
  • Business process modelling of the current and desired future state
  • Requirement analysis, defining all types of requirements to define the business need
  • Requirements management (within Azure Dev Ops) and prioritization of project backlog
  • Preparing correspondence, technical reports, and dashboards,
  • Conducting detailed research, interpretation, and analysis of the data gathered,
  • Analyze Risk and Benefits Realization frameworks, and perform cost-benefit analysis, and
  • Supporting the design, development, formatting, and proofreading of the resultant reports, test strategies, test suites & cases, document deliverables, and presentations
Agile Scrum Master
  • Facilitate daily scrums as per Agile Scrum methods
  • Perpetuate the Agile Mindset to fail fast, fail inexpensively, learn, and pivot
  • Lead and present Sprint retrospectives and Sprint demos
  • Support and coach the client product owner as necessary
  • Facilitate the removal of roadblocks for the Dev Team
Support Quality Assurance Activities
  • Help create and validate test strategy and…
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