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Product Manager

Job in Markham, Ontario, I3P, Canada
Listing for: Accommodations Plus International
Full Time position
Listed on 2026-09-15
Job specializations:
  • Business
    Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 125000 - 135000 CAD Yearly CAD 125000.00 135000.00 YEAR
Job Description & How to Apply Below

Who We Are

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth. Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time. At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!

Summary/Objective

Own the product strategy, roadmap, and business outcomes for API's Core Product platform, translating market insight, business goals, and customer needs into a prioritized roadmap and delivered features for the crew accommodation platform. Serves as the primary link between executive stakeholders, commercial teams, and delivery teams — building the business case for what gets built, sequencing it by value, and being accountable for the outcomes once it ships.

Initially focused on the Integration transformation project, with ownership expanding across API's broader Core Product suite over time.

Product Strategy & Vision
  • Define and maintain the multi-quarter product vision and roadmap for API's Core Product platform, grounded in market, competitive, and customer insight.
  • Build and own the business case for major initiatives — cost, expected value, adoption assumptions, and success criteria — and present it to executive stakeholders for investment decisions.
  • Identify market and customer trends that should shift roadmap priorities, and make the call on trade-offs between new capability, technical debt, and compliance work.
Backlog & Requirements Ownership
  • Prioritize and groom the product backlog using a consistent framework (e.g., RICE, WSJF, MoSCoW), ensuring it reflects the approved roadmap and business case.
  • Translate strategy, business goals, and customer needs into clear, build-ready user stories, acceptance criteria, and definition of done.
  • Maintain backlog hygiene — ensure items are appropriately sized, sequenced, and free of ambiguity before entering a sprint.
Stakeholder Alignment & Executive Communication
  • Serve as the voice of the customer and the business; represent user and market needs in all planning, design, and prioritization conversations.
  • Align commercial stakeholders (Sales, Customer Success, Finance) and delivery stakeholders (Engineering, Design, QA, Operations) around a shared roadmap and set of trade-offs.
  • Report roadmap progress, business impact, and key decisions to the Head of Core Products and SVP, Core Products on a regular cadence.
  • Coordinate release scope and stakeholder communication across time zones, including with offshore/nearshore delivery pods where applicable.
Delivery & Go-to-Market
  • Partner with the Tech Lead and Architect on feasibility, technical sequencing, and release planning.
  • Participate in and help run Agile ceremonies — sprint planning, backlog refinement, sprint review, and retrospectives.
  • Own the full AI‑SDLC product lifecycle (BOLT lifecycle, Units, Intents) for all features moving through the pipeline.
  • Coordinate go‑to‑market and launch readiness with…
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