Accounts Receivable Coordinator

Position Details  Position Type:
Full-time
Department:
Finance

Work Location:

Markham, Ontario

Work Hours:

Monday to Friday, Standard Business hours
Work Arrangement:
Hybrid
Company Overview  Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize treatment outcomes.
Opportunity  The Accounts Receivable Coordinator will support invoice processing, cash application, and collection of patient and customer accounts. This role has a day‑to‑day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. The primary responsibility is to ensure timely processing of invoices, cash application of payments in Sage and/or Kroll, reconciliation of AR accounts, process improvements, copay clearing and compliance monitoring.
Responsibilities   Prepare, review, and issue customer invoices with accuracy and timeliness.
Prepare, review and issue customer credits with accuracy and timelines.
Maintain strict adherence to billing procedures and regulatory requirements.
Collect past due accounts.
Perform daily cash management duties, including cheque deposits, processing customer payments using Moneris, e-transfer payments, copay payments and posting the payment to the accounts receivable sub‑ledger.
Process payments and optimize revenue collection.
Post cash receipts, analyze chargebacks, independently address and resolve issues including billing variances.
Set up and maintain customer and vendor accounts.
Provide general administrative support – answering phones, emails, filing, opening and sorting mail.
Identify opportunities to ensure tasks are completed accurately and efficiently.
Provide strong customer service to patients and customer accounts, formulate payment plans and discuss payment options.
Manage accounts receivable transactions with transparency and accuracy.
Reconciling discrepancies and maintaining financial accuracy.
Assist with other duties as assigned by the manager.
Qualifications   Excellent written and verbal communication skills.
Preferred 1–2 years of experience in an Accounts Receivable role or similar.
Experience in a pharmacy setting is preferred.

Experience with cash applications.

Experience with collections is preferred.
Detail oriented with strong organizational and prioritization skills.
Strong team player who works well under pressure to meet tight deadlines.
Ability to work independently with minimal supervision – quick learner / self‑starter.
Proficiency with Microsoft Office (Excel, Word, Outlook).
High degree of accuracy.
Flexibility and positive adaptability to changes.
Accounting expertise, confidence working with numbers, effective communication, teamwork, and time management skills.
Excellent numerical competency and attention to detail.
Knowledge of billing procedures and regulatory requirements.
Knowledge of Sage and Kroll systems is an asset.
What Makes You a Great Fit   Commitment to providing a high level of service to internal and external clients.
Highly adaptable with a track record of success during times of growth and organizational change.
Proven track record of developing trust and influence at multiple levels.
Demonstrates an impactful and candid communication style.
Exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.
Benefits   Competitive salary and generous vacation entitlement.
Wellness program (5 paid days off for your well‑being).
Paid sick days.
Competitive benefits package including dental, extended health benefits, AD&D, LTD and employee/dependent life insurance.
RRSP matching program.
Employee & family assistance program.
Base salary range for this role is 50K–55K annually, to be adjusted based on experience and equity.
Equal Opportunity Statement  Sentrex Health Solutions is proud to be an equal‑opportunity employer, committed to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.
Accommodations can be made available upon request for those candidates taking part in the selection process.

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