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Financial Crime Risk Investigation Support Officer II

Job in Markham, Ontario, Canada
Listing for: The Toronto-Dominion Bank (Canada)
Full Time position
Listed on 2026-07-24
Job specializations:
  • Finance & Banking
    Banking Operations, Risk Manager/Analyst, Regulatory Compliance Specialist, Financial Services
Job Description & How to Apply Below
Position: Financial Crime Risk Investigation Support Officer II (5234)

Description

:

CUSTOMER

  • Prioritize and manage own workload to meet service level requirements for service and productivity
  • Understand and apply operating policies and procedures
  • Follow internal policies and industry regulations and operating practices in completing and recording transactions
  • Escalate non-standard or high-risk activities as necessary
  • Report / escalate risk issues or process gaps identified
  • Identify and recommend opportunities to resolve business issues
  • Review banking transactions to ensure they are within the bank and regulatory thresholds and guidelines
  • Forward unusual transactions and supporting information for further review
  • Perform a variety of research activities including addressing research discrepancies
  • Identify opportunities to improve service delivery and support process improvement initiatives and opportunities to enhance productivity, effectiveness, and operational efficiency
  • Ensure necessary due diligence to support the accuracy of all transactions / activities Be knowledgeable of and comply with Bank Code of Conduct
  • SHAREHOLDER

  • Prioritize own workload to meet SLA requirements for service and productivity
  • Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate
  • Be knowledgeable of practices and procedures within own area of responsibility and Bank code of conduct
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
  • Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
  • Produce reporting or documentation at the functional or enterprise level
  • May maintain appropriate project records, databases, and information; report to management and others on project status and updates
  • Identify, recommend, and effectively execute standard practices applicable to the discipline
  • Adhere to internal policies/procedures and applicable regulatory guidelines
  • EMPLOYEE / TEAM

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally
  • BREADTH & DEPTH:

  • Prioritize and manage own workload to meet SLA requirements for service and productivity
  • Understand and apply operating policies and procedures
  • Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
  • Escalate non-standard or high-risk activities as necessary
  • Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
  • Complete adjudications and investigations – report / escalate risk issues or process gaps identified
  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
  • Ensure necessary due diligence to support the accuracy of all transactions / activities
  • Generally, reports to a Team Manager
  • EXPERIENCE AND / OR EDUCATION

  • Undergraduate degree or equivalent work experience
  • Who We Are:

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

    TD is deeply committed to being a leader in client experience, that is why we believe that all…

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