Personal Banking Associate at Alterna

Position: Personal Banking Associate Role at Alterna
Location: Whitchurch-Stouffville

Join Alterna as a Personal Banking Associate, delivering tailored banking solutions in a hybrid work setting. Utilize your sales expertise to meet and exceed member needs.

In this role, you will assess member financial situations and recommend appropriate products, contributing to the branch's overall sales goals. You will manage a cash drawer while engaging with members, ensuring that their expectations for service quality are surpassed. Effective communication and problem-solving abilities will be key in fostering these relationships.

Key Responsibilities:

• Execute sales and service processes diligently

• Achieve targets by presenting relevant financial products

• Engage with members to uncover additional needs

• Provide advice on basic banking and credit options

• Ensure high accuracy in transaction posting and cash handling

Requirements:

• Post-secondary education with 2+ years sales experience

• Credit solutions knowledge is advantageous

• Familiarity with various banking products

• Excellent problem-solving and interpersonal skills

• Knowledge of Excel and Word

Empower members through effective banking solutions and contribute to Alterna's community-focused mission.
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