Assistant Manager

As Assistant Manager with Tim Hortons, you have an ownership mentality.

Your role is to lead your Team to deliver operational excellence in all aspects of the business including customer service, employee management, and operational results.

All Managers set the tone and lead by example. You are expected to be friendly and active, running the floor and setting the standard for operations and exceptional customer service. Ability to multitask is a must.

Responsibilities include:

Delivering exceptional Customer Service

Managing daily routines for consistency and operational excellence

Training & coaching Team Members

Managing labour through effective floor management

Controlling food & paper costs

Resolving Guest issues

Availability:

This Assistant Manager will be primarily focused on afternoon and evening operations. Must be flexible as your work schedule may vary based upon the business needs while fostering work/life balance.

Physical Demands include:

Walking and standing for long periods of time

Able to lift and carry up to 20 kg / 45 lbs

Able to help as needed in receiving large deliveries

Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments

Ability to work under pressure in a high fast‑paced environment adhering to tight deadlines

Why work for us?

Competitive pay

Grease‑free workplace

Growth and development opportunities

Community involvement

Training programs

Medical coverage

Vision coverage

Life insurance

Free uniforms

Requirements

2+ years of quick service restaurant management experience

Drive thru experience required

Tim Hortons experience an asset

Ability to stay on feet for extended periods

Must be able to lift 25 lbs

Command of the English language

Accommodations available upon request.

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