Service Manager

Position: Service Manager at Premier Equipment
Elevate your leadership skills as a Service Manager with Premier Equipment, Ontario’s largest John Deere dealership. Lead a talented team and enhance customer experiences in a dynamic environment.

As a Service Manager at Premier Equipment, you will oversee a team of technicians and service advisors dedicated to keeping equipment operational. This role emphasizes customer service excellence and operational efficiency, requiring keen leadership in workflow and team development. Your ability to maintain high standards will drive both team performance and customer satisfaction.

Key Responsibilities:

• Lead recruitment and training of service team members

• Ensure exceptional customer service from start to finish

• Set and achieve key service performance metrics

• Optimize shop capacity and scheduling for efficiency

• Collaborate with Parts and Sales departments for seamless operations

Requirements:

• Proven experience leading a team of 6+ technicians

• Strong understanding of shop flow and service metrics

• Excellent customer interaction skills under pressure

• Integrity and trustworthiness in all dealings

• Bonus:

Experience with John Deere systems

Shape impactful service operations and enhance customer relations as the Service Manager at Premier Equipment in Ontario.
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