General Manager at Chartwell Rouge Valley

Lead a dedicated team at Chartwell Rouge Valley Retirement Residence in Markham as a General Manager. This role is perfect for an experienced operations leader passionate about enhancing senior living experiences.

Chartwell Rouge Valley is seeking a General Manager with strong leadership and operations management experience, preferably in Retirement Living or Hospitality. You will inspire your interdisciplinary team to achieve exceptional customer service while driving financial performance and employee engagement. Your focus on Making People’s Lives Better will create a welcoming home for residents.

Key Responsibilities:

• Guide Managers, Sales Consultants, and front line staff

• Recruit and onboard key talent for the team

• Promote accountability and recognize outstanding results

• Foster a culture of engagement and service excellence

• Communicate service standards aligned with company values

Requirements:

• Fluent in English and Mandarin or Cantonese

• 3-5 years of leadership experience

• Strong communication and interpersonal skills

• Proven decision-making and problem-solving abilities

• Background in Retirement Living or Hospitality preferred

Drive operational success and enhance experiences for residents at Chartwell Rouge Valley Retirement Residence.
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