Facilities Supervisor

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

As a CBRE Facilities Supervisor, you will supervise the team that coordinates with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the client and tenants regarding all repairs and maintenance plans.

• Oversees day-to-day FM Services, including facility operations and maintenance
• Meets with the client to discuss facility enhancements, capital expenditures, asset plans, etc.
• Anticipates short and long-term client needs and develops options for consideration.
• Applies processes, procedures and protocols to diverse client situations.
• Develops monthly reports and comprehensive business plans for facility, considering performance objectives to meet requirements.
• Monitors/analyzes and reports on facility results relative to deliverables.
• Develops/implements maintenance and operations goals/objectives consistent with Project Agreement requirements, good industry practices and applicable municipal, provincial and federal legislative requirements.
• Develops appropriate systems/processes to ensure effective/efficient facility operations.
• Participates in developing/implementing minor works and capital budgets; monitors expenditures, variance analysis and reporting; takes corrective action as required.
• Manages recruitment, mentoring, coaching and professional development of staff; supervises staff; provides work direction/assignment of duties to meet operational requirements; establishes performance plan/individual goals with staff and reviews performance; identifies training/educational requirements as needed.
• Investigates work issues and/or staff performance issues and initiates appropriate disciplinary action.
• Oversees development/continuous improvement of maintenance programs; applies planning/scheduling techniques and risk-mitigation strategies to ensure effective delivery of preventive, predictive and responsive maintenance; ensures appropriate use of computerized maintenance management system (CMMS).
• Procures/manages work of external service providers directly or through subordinate supervisor; negotiates/monitors contractual agreements for specialized maintenance, purchased services, and renovation work as required.
• Oversees development/improvement of policies, procedures, and programs in accordance with applicable codes, regulations and standards; ensures compliance by employees and external service providers; collaborates with and provides technical and logistical support to client.
• Other duties as assigned.