Sales Support Specialist

Elevate your career as a Sales Support Specialist in Markham, ON, focusing on customer account management and operational support. Drive sales growth by engaging with clients and troubleshooting orders.

In this role, you'll bolster sales across a designated area while ensuring operational compliance and addressing customer inquiries. Key responsibilities include assisting with order management and providing support through effective phone and email communications. Proficiency in MS Office and knowledge of SAP are essential for your success.

Key Responsibilities:

• Support sales growth by managing customer accounts

• Troubleshoot order and account issues via phone or email

• Create accounts and manage e-commerce platform orders

• Assist with presales support and quote preparation

• Coordinate order entry and management processes

Requirements:

• Bachelor's degree or college diploma

• 3+ years of customer service or sales experience

• Solid oral and written communication skills

• Proficient in MS Office; knowledge of SAP preferred

• Commitment to operational excellence

Enhance customer relationships and drive sales success through effective support.
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