Sales Support Specialist

Expand your career as a Sales Support Specialist in Markham, ON, where you will enhance sales growth through customer account management and operational support. Engage with clients, troubleshoot orders, and prepare quotes to meet financial targets.

In this role, you will support sales across a specific geographic area, ensuring operational compliance and responsiveness to customer inquiries. You will assist with order management, including pre-order bookings, and provide troubleshooting support through phone and email communications. Your proficiency with MS Office and familiarity with SAP will be key to your success.

• Support sales growth by managing customer accounts
• Troubleshoot order and account issues via phone or email
• Create accounts and manage e-commerce platform orders
• Assist with presales support and quote preparation
• Coordinate order entry and management processes

• Bachelor's degree or college diploma
• 3+ years of customer service or sales experience
• Solid oral and written communication skills
• Proficient in MS Office; knowledge of SAP preferred
• Commitment to operational excellence

Become a vital part of our team, enhancing customer relationships and driving sales success.