Outbound Sales Representative

We are seeking a results-driven Outbound Sales Representative to support outbound calling initiatives for Auto and Home Insurance. This role focuses on engaging prospective and existing customers through an automated dialer system to generate qualified follow-up opportunities for licensed advisors. The ideal candidate is sales proficient, confident on the phone, customer-focused, and motivated by performance targets.

Location:

Markham, Ontario (onsite)

Rotating

Shifts:

Monday - Friday 8:00 am–8:00 pm;
Saturday 8:30 am–4:30 pm

Advantages

Gain experience working for a well-known insurance company

Earn a rate of $22 per hour

Full‑time hours on a 5‑month contract

This role is fully onsite

Responsibilities

Support high‑volume outbound calls from an automated dialer system

Engage customers professionally to introduce auto and home insurance offerings

Identify customer needs and qualify leads for follow‑up by licensed advisors

Accurately document call outcomes, customer details, and next steps in the system

Schedule callbacks or transfers to appropriate sales teams

Maintain compliance with all regulatory and company guidelines

Meet or exceed daily and weekly performance targets (calls, lead generation)

Handle objections effectively while maintaining a positive customer experience

Qualifications

Previous experience in a call center, outbound sales, or customer service role preferred

Basic P&C insurance knowledge

Strong communication and interpersonal skills

Comfortable handling a high volume of calls in a fast‑paced environment

Ability to build rapport quickly and engage customers effectively

Basic computer skills and experience with CRM/dialer systems

Results‑oriented with a strong work ethic

Key Performance Indicators (KPIs)

Qualified leads generated

Call quality and compliance adherence

Equal Opportunity Employer Statement
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including recruitment, retention, and advancement for all employees. Our deep commitment to respecting human rights includes positive actions to effect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications identify any accommodation requirements by sending an email to    to ensure full participation in the interview process.

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