Inside Sales Account Manager

Overview   WHO ARE WE?  At Nexans our global vision is to electrify the future. For over a century, Nexans has played a crucial role in the electrification of the planet. With around 28,000 people in 42 countries, the Group is leading the charge to the new world of electrification: safer, sustainable, renewable, decarbonized and accessible to everyone. Nexans recognizes the differences that make each employee valuable and unique.
WELCOMING YOU TO THE TEAM  Our story starts in 1911, manufacturing cables to support the distribution of power generated from Niagara Falls. Nexans has proudly contributed to Canada's growth. We have been involved in many of Canada's most ambitious projects; from dams, bridges, energy transmission and distribution to railroads and transportation. We are a vertically integrated manufacturer and our products are made at facilities located in Quebec, Ontario, and Saskatchewan.
GETTING TO KNOW THE POSITION  One of the strategic orientations that Nexans pursues consists in capturing growth and differentiating its offer by escalating the value chain from the production of cables towards the provision of innovative cable systems and services and solutions to better address the current and future needs of our partners and customers.
THE INSIDE SALES ACCOUNT MANAGER ROLE  The Inside Sales Account Manager mission is to manage the full sales cycle and order processing of accounts, while providing a high standard of customer service.
How You Make An Impact   Customer Contact
Maintain critical business relationships with customers and to create new business opportunities for those customers
Respond to the needs of the customer and ensure that these needs are properly communicated and followed up in a timely fashion
Analyze business performance and deliver recommendations to drive sales growth by using key knowledge of market and customer needs
Resolve most issues between the business and its customers and ensure that management is made aware of those issues that may escalate in severity
Channel normal product returns through the customer complaint reporting process
Convey competitive information, market information and specific details of customer product demands to appropriate levels of staff and management
Customer Quotations
Prepare customer quotations based on established pricing guidelines, ensuring customer requirements are addressed in a timely fashion
Follow-up on customer quotations and obtain feedback relative to pricing and timing of potential purchases
Highlight quotation opportunities to management and outside sales team
Order Entry and Follow-Up
Enter orders as received, ensuring accuracy of pricing, quantity and other customer requirements
Proactively advise customers of late, or potentially late, orders
Expedite and follow-up on customer orders to keep the customer informed of order status and shipment information, as required
What You Bring to the Role   Applied post-secondary education
Bilingual (English/French), required
2-3 years experience in an inside sales function, preferably in the electrical industry
Excellent Microsoft Office skills, Word, Excel, and Power Point
Strong mathematical and analytical skills
Proven business and operational experience and skills
Relationship building capabilities to source and develop opportunities, and close sales
Excellent communication and interpersonal skills
Attention to detail
Demonstrated problem solving and negotiation skills
Client focused, responsive, service-oriented, persuasive and flexible
Type of Position :
New position
Use of AI :
None
Salary : $70,000.00 per annum to $80,000.00 per annum
Requests for accommodation  due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

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