Client-Focused Account Manager, Analytics

Shape customer experiences as a Client-Focused Account Manager for Analytics at Verisk Canada. Engage with a range of clients to promote data-driven solutions in a hybrid work environment.
As the Account Manager, you will manage relationships with clients in the insurance and real estate industries, acting as their main contact post-sale. Essential tasks include onboarding clients, conducting training sessions, and ensuring project success during the contract-go live phase.

Your role will also involve gathering feedback to inform product enhancements and client satisfaction strategies.

Key Responsibilities:

• Manage customer success for diverse account portfolios

• Provide onboarding support and training for clients

• Lead regular customer meetings for product feedback and relationship building

• Facilitate seamless transitions from sales to operational activities

• Utilize Salesforce for tracking opportunities and account health
Requirements:

• Post-secondary education or relevant industry experience

• 3-5 years of experience in sales or account management

• Knowledge of insurance or mortgage sectors preferred

• Strong communication and analytical abilities

• Proficiency in Microsoft Office and familiarity with Zen Desk or Jira
Drive impactful client relationships and leverage analytics with Verisk Canada.
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