Technology Sales Specialist - TLS

Introduction

At IBM, work is more than a job – it’s a calling:
To build, to design, to consult, to think along with clients and sell. To make markets, to invent, to collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

The TLS Sales Specialist Role – TLS is responsible for selling IBM Technology Lifecycle Services primarily around Multi-Vendor Services and Labor Based Service (non-IBM logo support) offerings directly to customers. The primary responsibility will be renewing or winning back IBM maintenance contracts with focus on winning MVS business at existing and new clients. Conditions for success include the ability to coordinate, lead and structure smaller technology support solutions and services with multiple stakeholders across IBM, OEM’s, and Clients that deliver outcomes aligned to their business agenda and priorities.

Renewals are a key component to protecting our baseline and leverage renewals to expand our TLS business and portfolio with focus on consolidating maintenance services under a single contracting vehicle for our clients.

Act as single point of contact for clients in your assigned territory. As well, you are responsible to assist with the team opportunity growth plays (ie Cisco attach). Lastly, you will take part and be a part of the broader TLS sales team assisting with RFP/RFI, and associated sales type activities to focus on continue growth for the business.

A TLS (Technology Lifecycle Services) Sales Specialist focuses on expanding IBM’s business opportunities and building strategic partnerships with both our clients and our Alliance partners.

• Continuing relationships with current Ontario Education (K12 and Higher Ed) and Broader Public Sector clients along with identifying new client opportunities. This will include negotiating, closing deals, and managing relationships with key stakeholders. You play a pivotal role in driving signings and revenue growth and achieving the TLS’s business objectives.
• The TLS Sales Specialist – Ontario Education (K12 and Higher Ed) and Broader Public Sector is responsible for selling IBM Technology Lifecycle Services primarily around Multi-Vendor Services and Labor Based Service offerings directly to customers. Conditions for success include the ability to coordinate, lead and structure technology support solutions and services with multiple stakeholders across IBM, OEMs, and Clients that deliver outcomes aligned to their business agenda and priorities.
• This role requires an understanding of navigating within the client’s ecosystem including an extensive, established network of relationships and proven track record of consultative solution selling to identify, qualify and advance opportunities.
• As well, you are responsible to assist with the team opportunity growth plays (across Alliances platforms) for business development and opportunity identification. Lastly, you will take part and be a part of the broader TLS sales team assisting with RFP/RFI, and associated sales type activities to focus on continue growth for the business.
• You must maintain in-depth skills in the specialty offerings which include maintenance services on Multi-vendor (MVS) services, hardware maintenance, networking (primarily Cisco and other OEMs), and third-party SW support.
• You are responsible for closing the sale and winning the customer’s satisfaction with the engagement and the offerings.
• You will be required to work directly with all levels of the designated IBM account team, across all brands within IBM, as well as build strong working relationships with all buying personas within the assigned customer base

Associate’s Degree/College Diploma

Bachelor’s Degree

• Professional Expertise in contract execution with 2-3 year of experience preferred
• Must understand the MVS offerings, along with a high internal drive, passion and client centric mindset who thrives in a dynamic working environment.
• Technical…