Customer Support Specialist Tandem Diabetes Care

Join Tandem Diabetes Care as a Customer Sales Support Specialist, utilizing your bilingual skills in French and English at our Markham office. This role emphasizes customer engagement and support through sales efforts.

As a vital part of the sales support team, you will contact potential customers, address inquiries, and streamline the insurance processes for our innovative diabetes products. Your proactive approach will help drive sales growth while ensuring customer satisfaction and understanding of our technology.

Key Responsibilities:

• Efficiently respond to requests from patients and providers

• Explain operations of diabetes products via various channels

• Document interactions in accordance with privacy regulations

• Assist in managing the reimbursement process

• Meet departmental sales performance indicators

Requirements:

• Bilingual in French and English

• Recent experience in medical device sales support

• Knowledge of diabetes therapies and insurance practices

• Excellent call handling capabilities

• Bachelor’s degree or relevant experience

Utilize your expertise in customer sales support to make a significant impact on individuals living with diabetes.
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