Sales-Focused Customer Account Representative

Join Ferguson as a Sales-Focused Customer Account Representative and enhance customer relationships. Engage clients via phone, email, and Teams to drive account performance.

This key role directs customer interactions, being the sole salesperson for your assigned accounts. With a focus on personalized service, your goal will be to influence sales and aligned account growth. This role typically follows a Monday through Friday schedule, 7 AM to 4 PM.

Key Responsibilities:

• Cultivate relationships with assigned accounts

• Address customer needs through effective service

• Manage quotations and order processing

• Ensure successful post-delivery support

• Resolve customer problems swiftly and creatively

Requirements:

• 2-5 years of relevant sales/customer service experience

• Strong customer service mentality with relationship focus

• Self-motivated decision-making abilities

• Superior communication and time management skills

• Understanding of product offerings needed for success

Enhance sales effectiveness at Ferguson by leveraging your customer service strengths and sales expertise.
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