Territory Manager

The Territory Manager is responsible for growing a territory and customer base by bringing in new customers while developing business relationships within existing accounts to manage, retain and grow their business, and driving new business opportunities. The Territory Manager calls on engineers, maintenance, purchasing and others to determine their needs.

DUTIES AND RESPONSIBILITIES:

Responsible for driving profitability within the region

Build and maintain an opportunity pipeline to support revenue and territory growth goals within existing and new customers

Utilizing a consultative selling technique, regularly make sales calls with current customers to maintain and grow the partnership; offer add-ons and products that may benefit the customer, suggestive alternative product solutions, introduce new items, demonstrates product features and uses and answers questions regarding product applications

Aggressively pursues new business opportunities by researching and generating new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships

Present vending solutions or integration opportunities

Generate and follow up on quoting activity and proposals, following up, negotiating terms and closing deals

Identify, present and document productivity gains and cost savings opportunities for customer base

Cultivate and maintain solid, long-term relationships with customers and suppliers

Identify and help to develop strategies to grow business and forecast revenue

Assist and resolve customer requests and/or problems in a prompt and professional manner

Organizing and conducting training sessions for customers as well as introduce and demonstrate new products

Report competitive conditions, observed customer financial weakness and customer feedback to management

Work closely with suppliers to secure mutual business through joint sales calls

Attend sales, product and other branch/company meetings

Other duties as assigned

Reports to the Director of Sales

SKILLS AND EXPERIENCE

REQUIRED:

Minimum 5 years’ outside sales experience

Metalworking/industrial/MRO experience preferred

Strong business acumen

Proven track record in meeting sales goals, new account acquisition, account retention and account penetration (expanding sales within active accounts)

Ability to manage multiple tasks, meet aggressive deadlines, and execute on agreed upon sales metrics

Automated Procurement Systems experience preferred

Demonstrated ability to resolve problems and develop action plans

Experienced in utilizing MS Office Suite (Word, Outlook, Excel, PowerPoint) and CRM solutions

Excellent interpersonal, oral and written communication skills to include presenting and negotiating skills

Valid driver's license and ability to travel often in the assigned territory

Passionate, Adaptable, Customer Focused and Teamwork oriented

Strong sense of urgency and accountability

High school diploma or equivalent is required; 2- or 4-year college degree preferred

REMOTE/HYBRID WORK REQUIREMENTS:
In order to work remotely the Employee Must:

Reside in the United States or Canada.

Have access to high-speed reliable internet (with a minimum of 50 mbps for download speed and 50 mbps for upload speed).

Have a quiet, dedicated workspace free from distraction.

For more details, see the Remote Work Policy in the Employee Handbook.

This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

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