Enercare Install Planning Clerk Opportunity

Step into the role of Install Planning Clerk with Enercare Inc. based in Markham, ensuring optimal resource allocation and excellent customer service. Your expertise will directly impact scheduling and installation efficiency.

As part of Enercare’s Install Planning team, you will be responsible for setting up daily schedules and addressing customer escalations. This position requires a proactive mindset to manage HVAC and Water Heater installations while ensuring timely communication with customers and stakeholders. Your contributions will enhance service delivery and address customer needs effectively.

Key Responsibilities:

• Develop and optimize daily scheduling for installations

• Oversee escalation management and customer issue resolution

• Prepare installation documentation and reports as required

• Collect payments and handle cash reconciliation

• Provide ongoing support and updates to installers and customers

Requirements:

• Strong interpersonal and customer service skills

• Familiarity with W6, GERS, and Microsoft Office

• Capable of financial analysis to manage variances

• Minimum qualification of Grade 12 education

• Ability to thrive under pressure in team settings

Contribute to Enercare’s mission by combining your planning skills and customer-centric approach in this vital role.
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