Family Practice RN Clinical Lead, ProHealth Physicians

Overview

Opportunities with Pro Health Physicians, part of the Optum family of businesses. When you work at Pro Health Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and United Health Group family, Pro Health Physicians offers new opportunities for growth. Here, you ll experience exceptional teamwork, robust medical resources, and passionate professionals with a focus on patient-centered care.

• Location: 14 Jones Hollow Road, Marlborough, CT, 06447
• Department: Family Practice
• Schedule: Full time, 40 hours weekly, Monday through Friday, hours between 8:00 AM – 5:00 PM

• Triage patients; answer and document patient phone calls; take complete messages and route to providers as needed using the electronic health record (EHR).
• Conduct outreach to patients for appointments or other services, communicate test results, follow up after appointments to ensure adherence to the plan of care, and refer patients when appropriate.
• Educate patients regarding their illness or injury and provide instruction on self-management of their condition.
• Document all patient interactions and clinical activities accurately and in a timely manner in the EHR.
• Carry out standing orders; respond to tasks promptly, follow up on overdue orders/worklists, and monitor the status of critical referrals.
• In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring and complete annual CLIA competencies.
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies; adhere to patient safety initiatives and infection control regulations.
• Create and manage the clinical team s schedule, including assignments for rotating practice duties (CLIA, supply ordering and O2 logs, etc.).
• Lead the team to function in a patient-centered environment and assist the care team to ensure smooth office operation and delivery of excellent service through teamwork.
• Oversee the daily operations of the practice including scheduling, processes, protocols, practice flow, and provider support; maintain open communication with practice and Regional team members.
• Participate in interviewing and precepting clinical team members; perform other duties as assigned.

Join Pro Health Physicians and play a pivotal role in shaping the future of health care in Connecticut. Caring. Connecting. Growing together. Pro Health Physicians is Connecticut s leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advanced practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services.

This is how we help people live healthier lives.

Pay is based on several factors including local labor markets, education, work experience, and certifications. In addition to salary, we offer benefits such as a comprehensive benefits package, incentive programs, equity stock purchase, and 401k contribution (all benefits subject to eligibility). The salary range for this role is $60,200 to $107,400 annually for full-time employment. We comply with all minimum wage laws as applicable.

• Active unrestricted RN licensure in CT
• 1+ years of nursing experience in a hospital or medical office
• Experience with charge/clinical lead responsibilities
• Intermediate level of computer proficiency in Microsoft Office

• BSN
• CPR/BLS Certification
• Experience working with Epic
• Experience working in a hospital or medical office
• Pediatric experience
• Phone triage experience
• Knowledge of medical terminology

United Health Group is an Equal Employment Opportunity employer; qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. United Health Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.