Library Staff Assistant (Circulation) - PT (19.5 hours

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The City of Marlborough is seeking to fill the part time (19.5 hours) position of Library Staff Assistant in the Circulation Department at the Marlborough Public Library.

Posting Number: AA26-40 Date Posted: July 27, 2026

Weekly

Hours:

19.5 hours per week
* FLSA: Non-Exempt

Hiring Rate: $16.3970/hour*
* Bargaining Unit: MMEA

Step Rate: $16.3970-$18.4465/hour Location: 35 West Main St.

* Schedule includes regularly scheduled nights, Saturdays and Sundays

** Working on Sunday's includes a $2.00/hour stipend, per the MMEA Union Contract

The position will remain open until filled. Applications will be reviewed on a rolling basis.

DEFINITION/

PURPOSE:

This position provides direct customer service at the circulation desk for a vibrant, multi- cultural population in a busy city library.

ESSENTIAL FUNCTIONS:(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Serves mainly at the Circulation Services desk and performs wide range of duties including but not limited to: register borrowers; charges/discharges print and non-print materials to patrons in accordance with library policies. Collects fees. Answers inquiries on the telephone and in person. Gives directional information.
• Provides effective, and efficient customer service and promotes positive community relations.
• Resolves minor patron issues; refers more complex patron issues to supervisor.
• Covers other departments as directed.
• Maintains confidentiality of patron records according to library policy and Mass General Law.
• Assists with running reports, cataloging, or other detail-oriented tasks
• Assists patrons in use of the catalog, placing holds, requesting museum passes and borrowing from the Library of Things.
• Assists public with and serves as resource for patron technical/computer questions.
• Sends materials to other libraries and assists in distributing holds and network transfers. May contribute to shelf reading and weeding.
• Familiarity with Spanish, Portuguese desirable