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Director Continuous Improvement

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: Merck & Co.
Full Time position
Listed on 2026-06-23
Job specializations:
  • Business
    Operations Management
  • Management
    Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 175000 - 190000 USD Yearly USD 175000.00 190000.00 YEAR
Job Description & How to Apply Below

About the Company

We’re united by a mission to inspire advances in bioprocessing as a preferred partner in the production of biologic drugs that improve human health worldwide. At Repligen, every role contributes to shaping innovative therapies and fostering a culture of purpose, collaboration, and shared success.

Location & Travel

Based in Marlborough, MA with frequent support required at our Waltham HQ and other SG&A sites. Expected travel: 40%.

Responsibilities
  • Partner with SG&A Functional Leaders to develop an RPS Deployment plan for each function in alignment with the RPS Standard Deployment Plan.
  • Support the Executive Steering Committee and facilitate SG&A events chosen for execution.
  • Ensure continuous alignment to the RPS Standards within SG&A and utilize the RPS Documentation Process to process any potential best practices.
  • Utilize advanced statistical analysis to proactively identify opportunities to improve processes linking SG&A Functions to each other and Operations.
  • Collaborate with SG&A Leaders to establish Strategy Deployment in their functions and ensure a matrix relationship with Operations.
  • Drive implementation of the Digital RPS Strategic Initiative within SG&A.
  • Facilitate tangible business results from SG&A Functions through the use of Standard RPS Tools (Productivity Savings, Increased Quality, etc.).
  • Build organizational capabilities in Leading Through RPS at all levels of leadership within the SG&A Functions.
  • Lead or work with functional teams to streamline processes to improve the customer experience, enable profitable growth, and become more efficient.
  • Diplomatically cultivate an action-biased culture of continuous improvement to improve KPIs in the areas of customer, finance, people, and quality.
  • Provide support to develop problem solving capability within the organization at all levels.
  • Train, coach, and follow up with teams to ensure system improvements are sustained and stakeholders are running processes independently.
  • Work closely with business leadership and Repligen Business System steering committees to identify ways to accelerate culture change necessary to support the Repligen Business System.
  • Provide ongoing support to multiple teams.
  • Help teams identify new projects through value stream mapping, data analysis, and daily management systems. Coordinate the project funnel to keep an ongoing queue of projects to meet productivity goals.
  • Work with the expanded team to develop, promote, and standardize the Repligen Business System further.
Education and Experience Requirements
  • Bachelor’s degree in engineering, science, operations, or business.
  • Strong interpersonal skills and the ability to influence leadership and all organization levels.
  • 10+ years of demonstrated success coaching and managing dotted line relationships with Director level through C Suite.
  • A Lean/Six Sigma Practitioner with 12+ years of experience and a hands‑on track record of implementing Toyota Production System/lean fundamentals, including:
    • Visual management/5S, value stream mapping, standard work, metric boards, stand‑up meetings, and project funnel coordination
    • Expertise in problem-solving utilizing a formal program/process
  • A holistic thinker who can look enterprise‑wide to integrate and streamline systems.
  • Ability to drive strategic thinking and continuous improvement in both non‑operational and operational areas, including cross‑functional resources to improve extended value streams.
  • Passion for driving improvement and leading change in a complex, global environment.
  • Proven track record for developing, training, and coaching teams.
  • Excellent communication, including solid written, oral, and presentation skills.
  • Broad knowledge of multi‑functional processes and financial business methods.
  • High ethical standards to support a professional business code of conduct.
  • Leadership roles from disciplines such as operations, engineering, quality, or product management.
  • Broad knowledge of multi‑functional, multi‑site, global organizational processes and financial business methods (SIOP, Customer Connections, Strategic Sourcing, etc.).
Benefits

Estimated salary range: $175,000‑$190,000. Compensation includes base salary, variable cash programs (bonus or commission), potential equity, paid time off, health/dental/vision, retirement benefits, and flexible spending accounts.

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