Lead Operations Specialist

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you’re stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off:
  Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable
  
  Health Benefits:
  
  Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan:
  Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:
  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
• Eligibility requirements vary by position.

The Lead Operations Specialist plays a critical role in driving operational excellence through data-driven insights, workforce optimization, and cross-functional collaboration. This role is responsible for analyzing complex business data, identifying opportunities for improvement, and delivering actionable recommendations that support operational performance and strategic initiatives. The ideal candidate combines strong analytical and technical capabilities with exceptional communication skills and the ability to independently manage multiple priorities in a fast-paced environment.

• Analyze operational, workforce, and business performance data to identify trends, risks, opportunities, and actionable insights that drive strategic decision-making.
• Develop, enhance, and maintain payroll budgeting models, labor forecasts, and analytical tools that improve forecast accuracy and support data-driven business decisions.
• Own the end-to-end weekly payroll budget process, including forecasting, planning, tracking, variance analysis, and executive reporting to ensure alignment with financial and operational objectives.
• Translate business reporting needs into technical requirements by partnering with Analytics teams to deliver scalable reporting solutions and drive adoption of dashboards and self-service tools.
• Partner cross-functionally with various stakeholders to support labor planning, workforce optimization, and key business initiatives.
• Lead complex analytical projects from conception through implementation, delivering measurable business value while ensuring milestones and deadlines are met.
• Translate complex data into compelling presentations and executive-ready recommendations, effectively communicating insights and influencing business decisions.
• Monitor and evaluate key performance indicators (KPIs), proactively identifying opportunities to improve operational efficiency, labor productivity, and overall business performance.
• Effectively manage multiple priorities and competing deadlines while working independently in a fast-paced, dynamic environment.

• Bachelor’s degree in Business, Analytics, Operations Management, Supply Chain, Finance, Economics, Mathematics, Statistics, or related field.
• 5+ years of experience in Operations Analytics, Workforce Management, Labor Planning, Business Analytics, or a related field.
• Demonstrated experience supporting Workforce Management functions, including forecasting, scheduling, labor planning, capacity planning, or workforce optimization.
• Advanced analytical and problem-solving skills with the ability to translate data into meaningful business recommendations.
• Strong project management, organizational, and…