Quality Engineer III, Global Post Market

Quality Engineer III, Global Post Market Support

Work mode:
Hybrid Onsite Location(s):
Arden Hills, MN, US, 55112 Additional Location(s): US-MN-Arden Hills; US-CA-Valencia; US-MA-Marlborough; US-MN-Maple Grove Diversity
- Innovation
- Caring
- Global Collaboration
- Winning Spirit
- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career.

About the role:

Boston Scientific was recognized by Forbes as one of the Best Workplaces for Engineers in 2026, reflecting a culture where engineers do meaningful work. This global role is responsible for developing and maintaining standardized complaint handling processes for post-market support teams across all Boston Scientific divisions. You will partner with global and divisional stakeholders to drive regulatory compliance, operational excellence and continuous improvement across complaint handling systems and processes.

Work model, sponsorship:
At Boston Scientific, we value collaboration and synergy. This is a hybrid position (in office minimum three days per week) with the flexibility to be located in Arden Hills or Maple Grove, MN, Marlborough, MA or Valencia, CA. You will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Your responsibilities will include:
Collaborate with divisional and global teams on complaint handling projects and corrective and preventive actions (CAPAs). Support regulatory compliance through effective training, documentation and audit readiness activities. Evaluate the adequacy and compliance of systems, operations and practices against regulatory requirements and internal procedures; serve as a subject matter expert during internal and external audits. Coordinate with global and divisional teams to develop and maintain clear documentation, including standard operating procedures (SOPs), work instructions and control plans to ensure consistency and compliance.

Provide technical leadership to a network of global and divisional subject matter experts responsible for monitoring complaint handling processes. Partner cross-functionally with complaint handling, risk management and IT/systems teams to ensure alignment and effectiveness. Lead and support root cause investigations for recurring process failures and implement effective CAPAs. Drive continuous improvement initiatives using quality engineering principles and critical thinking, ensuring alignment with regulatory requirements.

Define and establish process requirements based on customer needs, translating process outputs into actionable insights for downstream stakeholders.

Required qualifications:

Minimum of a bachelor's degree. Minimum of 3 years' experience in quality within the medical device or pharmaceutical industry. Understanding of post-market regulatory requirements. Requisition  Minimum Salary: $ 78300 Maximum Salary: $ 148800 The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see — will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role.

Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above. Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements). For MA positions :
It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare.

Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions.