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Customer Care Growth Lead – Inside Sales & Ops

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-08
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Endless Energy in Marlborough, MA is seeking an experienced Customer Care Advisor (CCA) Manager to lead our growing Customer Care team. This leadership role focuses on driving lead conversion, maximizing appointment opportunities, and enhancing the customer experience while building a high-performing inside sales group.

The ideal candidate coaches through metrics, optimizes sales performance, analyzes KPIs, and designs efficient processes that contribute to company growth.

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