Inventory and Shipping Specialist

Marlboro Warehouse, 111 Hayes Memorial Dr, Marlborough, Massachusetts, United States of America

Posted Thursday, July 2, 2026 at 6:00 AM

As an Inventory and Shipping Specialist, you must have the ability to complete data entry in both customer and company systems of record, perform double checks, assist customers with product location and delivery times. Extremely fast paced, candidate must possess excellent customer service skills. These individuals serve as load planners for all Intel deliveries.

• Great people and a great place to work
• Exciting and challenging work that helps build the future of technology from the foundation up
• Flexible working environment where you can fit life around work—we call that balance
• Opportunity to guide and lead others while furthering your career

• Performs inventory receipt entry in the Chem-Star WMS and/or customer system(s) of record.
• Processes specialized customer transactions in Rinchem’s and/or customer system(s) of record (Hold, damaged, disposition)
• Performs inventory cycle counts and enters customer reconciliation reports in the Chem-Star WMS and/or customer system(s) of record
• Research inventory discrepancies
• Performs QC checks on outbound, staged shipments.
• Answers basic questions about delivery and inventory
• Receives and makes calls for LTL appointments.
• Schedules Rinchem dock appointments for both internal and external customers
• Answers emails regarding basic questions about inventory, transportation scheduling, etc. (internal and external customers)
• Generates specialized shipping paperwork (BOLs, Manifests, IATA, IMDG) that may include calculating truck weight and determining load capacity
• Performs general administrative work for the CSC that includes, but not limited to the following:
  • Entering POI data
  • Opening & routing mail
  • Visitor’s log, filing/record retention
  • Archiving records and managing facility office supplies
  • Acts as liaison with service center visitors
  • Trains backup [or 2-in-a-box] to perform all functions for their assigned responsibilities.
  • Enters Customer Records and handles PO Process with Customer

• High School Diploma or GED
• Some college preferred.
• At least 3 years of customer service experience

• Ability to initiate and maintain relationships with internal and external customers
• Ability to create accurate, meaningful, and professional correspondence

• Ability to learn system(s) of record
• MS Office suite skills and experience (MS Word, MS Excel, MS Outlook, and MS PowerPoint)
• Familiarity with NCR/CAPA system and ability to help determine root cause and make suggestions for continuous improvement

• Ability to obtain IMDG, IATA, and other Regulatory Certifications as needed

• Ability to work both independently and in a team-oriented, collaborative environment is essential
• Self-directed and motivated; able to take initiative on one’s own
• Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
• Ability to absorb new ideas and concepts quickly

• Must be able to handle flexible schedule.
• Strong attention to detail

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation at any point in the application process, please contact us via email  so we can connect you with someone that can assist you.

Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence, and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status, and socioeconomic background.