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Audio Visual Technician

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: METRIX IT SOLUTIONS INC
Full Time position
Listed on 2026-02-19
Job specializations:
  • Engineering
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Checking all conference rooms on a regular basis
  • Testing all aspects of room equipment
  • Confirming hardware power status
  • Checking battery levels on items such as remotes
  • Confirming correct functionality of all audio and video features
  • Troubleshooting technical issues
  • Working with vendors as needed to resolve issues
  • Ensuring rooms are in good appearance order
  • Working with facilities to remedy any physical needs of the space
  • Utilizing monitoring solutions to quickly identify and respond to issues
  • Assisting users with immediate room issues or needs
  • Troubleshooting active problems in person
  • Holding regular training sessions with the site
  • Providing usage instructions for equipment
  • Sharing best practices
  • Tracking and responding to Service Now work requests
  • Working with the greater AV group to implement changes to the AV environment at the local site
  • Being the point person for all AV needs at the site
  • Engaging in special projects, working with other team members or manager on AV-oriented projects
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