Security Analyst

Job Details

• Level: Experienced
• Location:
  
  26 Forest St Operations
  - Marlborough, MA 01752
• Position Type:
  Full Time
• Salary Range: $24.50 - $29.50 hourly
• Job Category:
  Admin
  - Clerical
• Title:
  
  Security Analyst
• Salary Grade: NE07
• FLSA Status:
  Non-Exempt
• Employment Status:
  Full Time
• Department:
  Compliance/Risk
• Location:
  
  Operations Center/Hybrid Eligible
• Reports To:
  
  EVP Strategy & Risk
• Eligibility:
  Hybrid work arrangement after successful completion of training.

Reporting to the EVP of Strategy & Risk, the Security Analyst assists with incident management, handling customer fraud suspects, investigating suspicious behavior, and supporting the prevention of security incidents. The role receives training in information security, cyber security, and physical security, and contributes to employee onboarding training and bank-wide security awareness.

• Assist in the research of fraud and suspicious activity incidents.
• Help manage fraud investigations and communicate with police and members about incidents of fraud as needed.
• Communicate with customers directly regarding transaction validity and participate in departmental projects.
• Review and investigate software alerts (Verafin) related to account fraud, BSA/AML, and CDD/EDD.
• Support internal fraud monitoring, including daily review of large dollar checks, monthly review of interest rate maintenance, non-transaction exceptions, account status maintenance, and related periodic reviews.
• Assist the Information Security Officer with data management tasks.
• Assist in managing Incident Response Plans and respond to physical security events.
• Assist in risk management and fraud loss prevention programs.
• Conduct high-risk customer monitoring and monthly account analysis.
• Follow up on suspicious activity through communication with retail and lending personnel; prepare and review Non-SAR memoranda and file Suspicious Activity Reports via the Fincen website.
• Maintain knowledge of all federal and state laws and regulations, the Bank’s policies, and procedures.
• Assist in developing and implementing procedures for compliance with the Bank Secrecy Act, CIP, OFAC, and related regulations.
• Assist internal and external auditors and regulators with their engagements.

• High School diploma or equivalent.
• Two to five years of banking experience, with knowledge of retail banking and electronic/digital operations.
• Knowledge of banking regulations (federal and state) and operating policies and procedures.
• Experience in auditing, BSA, risk or regulatory compliance (preferred).
• Willingness to pursue continuing education in fraud, risk, and cyber security courses.

• Excellent oral and written communication; ability to present information clearly.
• Strong customer service skills in person, over the phone, or via video conference.
• Critical thinking, problem-solving, and analytical skills.
• Detail-oriented, organized, and professional approach.
• Ability to use technology solutions to meet evolving business needs.
• Ability to work independently, manage deadlines, and handle interruptions.
• Capability to build relationships with internal and external stakeholders.
• Ready to volunteer for special tasks and special projects.

• Smart phone for MFA access to banking systems.

Remote location must provide a dedicated workspace free of distractions, adequate lighting for video calls, and reliable internet connectivity.

Main Street Bank complies with the Americans with Disabilities Act and all state disability laws. The bank is an equal opportunity employer; all qualified applicants will receive consideration without regard to protected categories under applicable laws.