Treasury & Collections Analyst

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Full Time G&A Marlborough, MA, US

10 days ago Requisition

Salary Range: $50,000.00 To $70,000.00 Annually

Web Industries a 100% employee‑owned company (ESOP), which brings a lot of advantages to the people who work here—beyond the great pay and excellent benefits. You’re not just an employee, you are an employee‑owner, with a vested interest in the success of the company. Web Industries’ founder, Bob Fulton, believed that the people who create the value of a company, the employees, should share in the success of the company.

We believe there is a real energy that exists when people are open, honest, and work together to meet mutual goals. We do this by living our values:

Heart of an Owner:
Taking personal responsibility and pride in our work.

Stronger Together:
The power of collaboration and teamwork.

Find a Way:
Determination and creativity to overcome challenges

As a company, we thrive on that energy and work to bring it into every product and every project that we touch. At Web, we believe the employee experience is paramount to our company’s success. Working with us, you’ll experience a myriad of cultures, locations, industries, and technologies. And you’ll be part of an employee‑owned company dedicated to helping you achieve a fulfilling life and a rewarding career.

We are seeking a detail‑oriented Treasury & Collections Analyst to manage accounts receivable activities and provide entry‑level support to Web Industries, Inc.’s treasury function. Reporting to the Director of Treasury, this role combines day‑to‑day collections and credit administration with responsibilities for forecasting customer receipts, cash application, and routine banking/transaction tasks. The ideal candidate is organized, communicates well with customers and internal partners, and is comfortable working cross‑functionally and leading teams/discussion through change.

• Manage collections activities for all customer accounts: contact customers, resolve payment issues, negotiate payment arrangements, and collaborate with Web Customer Care colleagues to escalated delinquent accounts per Web’s Internal Escalation policy. Responsibilities include but not limited to:
• Organize and report on past‑due accounts
• Schedule and conduct weekly/bi‑weekly meetings to review accounts
• Post meeting follow‑up of scheduled actions and timelines for resolutions
• Liaise with Senior Leaders to provide updates on progress and request assistance where warranted
• Monitor AR aging, identify trends/risks, and prepare weekly/monthly collections reports
• In partnership with the Director of Treasury and Legal team, perform credit assessments, set/modify customer credit limits in accordance with company policy; gather financial information and references as needed
• Prepare annual credit insurance renewal information and work with broker/insurer to set correct coverage levels for A/R
• Apply customer payments accurately and timely (cash application) and resolve unapplied cash items and short pays
• Prepare day‑to‑day banking administration tasks: process ACH, wire transfers, check runs, lockbox items and other routine bank transactions under supervision
• Maintain bank account documentation, assist with bank signatory updates, and support bank fee/transaction related inquiries
• Produce and maintain customer receipts forecasts and contribute to rolling 13‑week cash forecast (daily/weekly receipts forecasts) to support treasury liquidity planning
• Reconcile AR subledger to the general ledger and support month‑end close tasks related to AR and cash
• Support treasury team with daily/weekly cash position reporting, positive pay file preparation, and ad‑hoc transaction tracking
• Prepare analysis and KPI reporting (DSO, past‑due collections, forecast variance) and present findings to Director of Treasury
• Assist with internal and external audits, documentation requests, and continuous improvement initiatives (process automation, AR system housekeeping)
• Maintain accurate customer…