Ar & Collections Analyst

Our client is seeking a detail-oriented Accounts Receivable & Collections Analyst to manage customer collections, accounts receivable activities, and credit administration while supporting the organization's treasury operations. Reporting to the Director of Treasury, this role combines day-to-day collections with responsibilities for cash application, customer receipt forecasting, and routine banking transactions. The ideal candidate is organized, communicates effectively with customers and internal business partners, and is comfortable collaborating across departments while helping improve financial processes.

• Manage collections activities for customer accounts by contacting customers, resolving payment issues, negotiating payment arrangements, and partnering with internal teams to resolve delinquent accounts in accordance with company policies.
  • Organize and report on past-due accounts.
  • Schedule, organize, and lead recurring meetings to review outstanding receivables.
  • Document and distribute meeting minutes, action items, and resolution timelines.
  • Communicate directly with leadership regarding collection progress and escalates issues when appropriate.
• Monitor accounts receivable aging, identify collection trends and risks, and prepare recurring collections reports.
• Partner with the Director of Treasury and internal stakeholders to perform customer credit reviews and establish or modify credit limits in accordance with company policies.
• Prepare supporting information for annual credit insurance renewals and work with insurance providers or brokers to maintain appropriate coverage levels for accounts receivable.
• Apply customer payments accurately and timely while researching and resolving unapplied cash, short payments, deductions, and payment discrepancies.
• Process routine banking transactions including ACH payments, wire transfers, lockbox activity, check processing, and other treasury transactions.
• Maintain bank account documentation, assist with bank signatory updates, and support banking inquiries and maintenance requests.
• Prepare customer receipt forecasts and contribute to rolling cash flow forecasts to support treasury and liquidity planning.
• Reconcile the accounts receivable subledger to the general ledger and support month-end close activities related to cash and receivables.
• Assist with daily and weekly cash position reporting, positive pay administration, and other treasury reporting activities.
• Prepare key performance metrics and reporting, including Days Sales Outstanding (DSO), collections performance, forecast variance, and other operational metrics.
• Support internal and external audits by providing documentation and responding to information requests.
• Participate in process improvement initiatives, automation projects, and continuous improvement efforts related to accounts receivable and treasury operations.
• Maintain accurate customer account records and document collection activities within the company's accounting or ERP system.

• Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
• Three or more years of experience in accounts receivable, credit and collections, treasury operations, or a related accounting function.
• Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and other data analysis functions.
• Experience with accounting or ERP systems such as Net Suite, SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Strong verbal and written communication skills with a customer-service mindset.
• Excellent organizational, analytical, and time management skills with the ability to manage multiple priorities.
• Working knowledge of accounting principles and cash management processes.
• Ability to work independently and collaboratively in a cross-functional environment.
• Ability to maintain confidentiality and exercise sound judgment when handling financial information.

$65-75k

We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.