Manager, Periop and Procedural Services

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled

Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Under the direction of the Senior Director/Director and in conjunction with the Medical Director, the Manager is responsible for strategic plan execution, daily planning, organizing, directing, coordinating, and evaluating daily activities. Assures the efficient day-to-day operational function of assigned areas to ensure that quality care, efficient workflow, and high patient satisfaction are provided. Plans, organizes, directs, and monitors daily performance. The Manager ensures that caregivers adhere to system policies and procedures including regulatory agencies.

The Manager participates in the development of and manages the budget to target, oversees day-to-day operations of the resources (human and material), space and equipment, patient registration, scheduling, office operations, charge capture, physician and employee relations, and the general business functions of the areas

• 1. Ensure that caregivers adhere to system policies and procedures for clinical care standards.
• 2. Coordinates clinical practice and deployment of resources at the unit level to ensure ongoing implementation of processes and adherence to standards.
• 3. Develops Scope of Service and Plan of Care for the identified area. Submits to senior leadership for approval.
• 4. Assists caregivers with the development of a cohesive, service-oriented team, and serves as a role model, mentor, coach/facilitator.
• 5. Monitors competence of caregivers and ensures education to complete required competencies. Monitors continuing education participation.
• 6. Conducts daily patient care rounds, assessing patient care requirements and monitoring nursing and ancillary caregiver performance to achieve safe, cost effective and quality patient care.
• 7. Directs the oversight of clinical practice through continuity of patient care assignments to optimize the patient plan of care.
• 8. Ensures a plan of care is established, coordinated, and delivered to each patient and family.
• 9. Creates and sustains a collaborative, patient-focused environment supporting excellence in clinical and service practices.
• 10. Delegates appropriate responsibilities to others.
• 11. Ensures a positive work environment that is safe for patients, visitors, and staff.
• 12. Ensures unit-based standards of care are in accordance with departmental, organizational and/or compliance related standards.

• 1. Identify operational workflow opportunities and implement improvements.
• 2. Collaborates with internal and external stakeholders to ensure effective operations.
• 3. Identify and implement improvements to maximize efficiency and capacity.
• 4. Reviews and develops action plans based on metrics.
• 5. Assures the efficient daily operations of assigned units, including appropriate staffing, appropriate use of supplies, workflow, and productivity to meet patient needs and to manage to budget.
• 6. Chooses goals, projects, and sets priorities based on alignment with system goals.
• 7. Responsible for the development, implementation, and revision of departmental policies, procedures, and objectives to guide and support the delivery of service.
• 8. Identifies systems changes to solve complex problems. Researches and obtains needed data or feedback regarding issues/problems.
• 9. Promotes employee engagement and patient satisfaction…