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Human Resources Business Partner
Job in
Marlborough, Middlesex County, Massachusetts, 01752, USA
Listed on 2026-02-28
Listing for:
South Shore Bank
Full Time
position Listed on 2026-02-28
Job specializations:
-
HR/Recruitment
Talent Manager, HR Manager, Employee Relations
Job Description & How to Apply Below
Summary
The Human Resources Business Partner (HRBP) serves as a strategic advisor to business leaders, aligning human resources strategies with organizational objectives to drive performance, engagement, and a strong, values‑driven culture. The HRBP exercises the highest level of integrity when handling sensitive and confidential information and brings a proactive, solutions‑oriented approach to employee relations and leadership support.
Responsibilities Strategic Partnership & Leadership Support- Serve as a trusted HR advisor to leaders and managers, providing strategic guidance on employee relations, performance management, workforce planning, and organizational effectiveness.
- Coach leaders on people management practices, change management, and employee engagement strategies to improve team performance and retention.
- Partner with leadership to align HR initiatives with business goals and departmental priorities.
- Proactively manage and resolve complex employee relations matters, including conducting thorough investigations and recommending appropriate corrective actions.
- Ensure consistent interpretation and application of HR policies and procedures in compliance with federal, state, and local employment laws and organizational standards.
- Represent the Company at unemployment hearings and other employment‑related proceedings.
- Maintain strict confidentiality and adhere to the Bank’s privacy and data‑security policies, safeguarding non‑public information.
- Lead and continuously improve the performance management process, including manager training, goal alignment, performance reviews, and development planning.
- Partner with leaders to identify talent risks, development opportunities, and succession planning needs.
- Utilize data and insights to identify trends and recommend actionable solutions related to performance, engagement, and retention.
- Lead employee engagement initiatives, including the annual engagement survey, analysis of results, and partnership with leaders on action planning.
- Manage and evolve the Company’s Rewards and Recognition program to reinforce desired behaviors and organizational values.
- Champion Diversity, Equity, and Inclusion (DEI) strategies and initiatives to cultivate an inclusive, respectful, and culturally competent workplace.
- Lead culture‑building initiatives, including team‑building activities and programs that strengthen collaboration and employee connection.
- Conduct and analyze exit interviews, identifying trends and partnering with leadership on retention strategies.
- Serve as a key point of contact for employee inquiries, ensuring a high level of service and responsiveness.
- Complete all required internal Bank training and actively participate in ongoing internal and external professional development.
- Demonstrate the ability and desire to embrace, model, and enhance the Company’s culture.
- View this role as a foundation—not a boundary—and contribute to initiatives that enhance HR service delivery and organizational effectiveness.
- 5+ years of HR experience with a focus on employee relations, engagement, and performance management.
- Prior experience operating in a consultative or business partner capacity.
- PHR/SPHR or SHRM‑CP/SHRM‑SCP certification preferred.
- Strong working knowledge of federal, state, and local employment laws and regulations.
- Demonstrated ability to build trust and credibility with leaders and employees at all levels of the organization.
- Strong conflict resolution, problem‑solving, and coaching skills with a balanced, employee‑centered and business‑focused approach.
- Proven ability to analyze data, identify trends, and make informed recommendations.
- High degree of professionalism and discretion in handling sensitive and confidential information.
- Proficiency with HRIS systems and Microsoft Office 365, including Excel.
- Working knowledge of the banking and financial services industry including federal laws and regulations.
- Strong organizational skills and attention to…
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