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Human Resources Business Partner

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: South Shore Bank
Full Time position
Listed on 2026-03-01
Job specializations:
  • HR/Recruitment
    Talent Manager, HR Manager, Employee Relations
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Summary

The Human Resources Business Partner (HRBP) serves as a strategic advisor to business leaders, aligning human resources strategies with organizational objectives to drive performance, engagement, and a strong, values‑driven culture. The HRBP exercises the highest level of integrity when handling sensitive and confidential information and brings a proactive, solutions‑oriented approach to employee relations and leadership support.

Responsibilities Strategic Partnership & Leadership Support
  • Serve as a trusted HR advisor to leaders and managers, providing strategic guidance on employee relations, performance management, workforce planning, and organizational effectiveness.
  • Coach leaders on people management practices, change management, and employee engagement strategies to improve team performance and retention.
  • Partner with leadership to align HR initiatives with business goals and departmental priorities.
Employee Relations & Compliance
  • Proactively manage and resolve complex employee relations matters, including conducting thorough investigations and recommending appropriate corrective actions.
  • Ensure consistent interpretation and application of HR policies and procedures in compliance with federal, state, and local employment laws and organizational standards.
  • Represent the Company at unemployment hearings and other employment‑related proceedings.
  • Maintain strict confidentiality and adhere to the Bank’s privacy and data‑security policies, safeguarding non‑public information.
Performance & Talent Management
  • Lead and continuously improve the performance management process, including manager training, goal alignment, performance reviews, and development planning.
  • Partner with leaders to identify talent risks, development opportunities, and succession planning needs.
  • Utilize data and insights to identify trends and recommend actionable solutions related to performance, engagement, and retention.
Employee Engagement, Culture & DEI
  • Lead employee engagement initiatives, including the annual engagement survey, analysis of results, and partnership with leaders on action planning.
  • Manage and evolve the Company’s Rewards and Recognition program to reinforce desired behaviors and organizational values.
  • Champion Diversity, Equity, and Inclusion (DEI) strategies and initiatives to cultivate an inclusive, respectful, and culturally competent workplace.
  • Lead culture‑building initiatives, including team‑building activities and programs that strengthen collaboration and employee connection.
Employee Lifecycle Support
  • Conduct and analyze exit interviews, identifying trends and partnering with leadership on retention strategies.
  • Serve as a key point of contact for employee inquiries, ensuring a high level of service and responsiveness.
Professional Development & Organizational Contribution
  • Complete all required internal Bank training and actively participate in ongoing internal and external professional development.
  • Demonstrate the ability and desire to embrace, model, and enhance the Company’s culture.
  • View this role as a foundation—not a boundary—and contribute to initiatives that enhance HR service delivery and organizational effectiveness.
Requirements Education & Experience
  • 5+ years of HR experience with a focus on employee relations, engagement, and performance management.
  • Prior experience operating in a consultative or business partner capacity.
  • PHR/SPHR or SHRM‑CP/SHRM‑SCP certification preferred.
  • Strong working knowledge of federal, state, and local employment laws and regulations.
  • Demonstrated ability to build trust and credibility with leaders and employees at all levels of the organization.
  • Strong conflict resolution, problem‑solving, and coaching skills with a balanced, employee‑centered and business‑focused approach.
  • Proven ability to analyze data, identify trends, and make informed recommendations.
  • High degree of professionalism and discretion in handling sensitive and confidential information.
  • Proficiency with HRIS systems and Microsoft Office 365, including Excel.
Skills
  • Working knowledge of the banking and financial services industry including federal laws and regulations.
  • Strong organizational skills and attention to…
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