Principal Windows System Administrator

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market‑leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunities no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Internally known as Principal Analyst, Information Workplace Services, this role collaborates and supports critical programs with classified information system capabilities. Success in this role means you can develop, implement, and maintain secure, cost‑efficient environments across various classified programs. Program teams rely on your collaboration and guidance to define computing requirements and create end‑to‑end solutions to solve complex IT infrastructure problems.

• Serve as a Windows System Administrator with deep expertise in Microsoft Windows 10/11, Windows Server 2019/2022, Linux Servers, Active Directory Domain Services, Group Policy, Skype, Exchange, MECM, Power Shell, and related Windows enterprise technologies within a large‑scale, 24x7x365 environment.
• Design, implement, troubleshoot, and maintain both Linux and Windows Servers, desktops, and virtual OSs on a large‑scale enterprise network whose systems are operational 24x7x365.
• Build, harden, and sustain secure and reliable Windows servers, desktop, and virtual infrastructures while ensuring adherence to DFARS, RMF, and the NIST Cybersecurity Framework.
• Build virtual servers, leveraging VMWare, Horizon, and other similar or associated platforms.
• Collaborate across Digital Technology, program teams, and cross‑functional engineering groups to deliver cost‑effective, best‑practice hardware and software solutions and resolve complex infrastructure challenges.
• Ensure reliability and high performance through proactive monitoring, system optimization, and infrastructure management, maintaining a strong understanding of Windows performance requirements. Develop and maintain technical and operational documentation to continually enhance Windows services and capabilities.
• Lead performance tuning, patching, lifecycle management, licensing oversight, and hardware/software refresh activities to ensure ongoing system health and compliance.
• Respond to and resolve service and support requests with clear documentation and outstanding customer service. Troubleshoot complex Windows platform issues, conduct root‑cause analysis, and support planned and unplanned maintenance activities outside standard work hours as required to maintain system availability and stability.
• Must obtain DoDD 8140/8570 baseline certification (CompTIA Security+ or equivalent) within 6 months of start date.
• Position requires 100% onsite work in a closed area, with up to 15% travel to supported RTX locations in MA, RI, and NH (typically within 45–90 minutes).

• Typically requires a university degree or equivalent experience and a minimum of 8 years of prior relevant experience, or an advanced degree in a related field and a minimum of 5 years of experience.
• Active and transferable U.S. government‑issued Secret security clearance is required prior to start date.
• Experience in the design, implementation, and administration of Microsoft Windows and Active Directory environments.
• Experience managing users, groups, and permissions to ensure secure access, as well as performing backup, recovery, and efficient management of Windows systems and network resources.
• Experience with ESXi and VMWare virtualization technologies.
• Experience in applying secure system configurations, optimizing application and user settings, and troubleshooting complex Windows system and user‑related issues.

• Expertise in implementing security and compliance controls aligned with industry regulations, internal policies, and high‑security frameworks (NISPOM, JAFAN, JSIG, DFARS, DoD/RMF).
• Leadership, communication, collaboration, and organizational capabilities,…