Sr. Business Systems Analyst - Supply Chain Planning
Job in
Marlborough, Middlesex County, Massachusetts, 01752, USA
Listed on 2026-07-08
Listing for:
Helen-of-Tro
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
-
Supply Chain/Logistics
Job Description & How to Apply Below
Position:
Sr. Business Systems Analyst
- Supply Chain Planning Department:
Information Technology
Work Location:
Marlborough, MA,El Paso, TX,Dallas, TX,Arlington, TNHybrid
Schedule:
At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.
What you will be doing:
We are seeking a highly skilled Sr. Business Systems Analyst
- Supply Chain Planning to support the design, execution, and optimization of supply chain planning processes and systems across the HELE business. This role plays a critical part in enabling data-driven planning decisions, system stability, and continuous improvement using platforms such as O9 Solutions, Oracle ASCP, and ERP-integrated ecosystems.
The position requires strong expertise in Demand Planning, Supply Planning, and planning system configuration, along with the ability to align IT capabilities with HELE’s business needs, including product lifecycle management, promotions, and high-variability demand patterns.
1. Data Analysis & Insights Analyze demand and supply planning data to identify trends, forecast accuracy gaps, and improvement opportunities across HELE categories.
Support forecast performance tracking (BIAS, MAPE, Forecast Value Add) and inventory health metrics.
Provide insights on seasonality, promotion uplift, and new product introductions (NPI) specific to HELE markets.
2. Planning System Support (O9 /ASCP)
Maintain and support O9 Demand & Supply Planning modules, including configuration, master data alignment, and troubleshooting.
Support legacy and integrated systems such as Oracle ASCP and ERP interfaces.
Ensure data integrity across Item, Location, Customer, and Planning hierarchies.
3. Reporting & KPI Management Develop and maintain dashboards and reports for:
Forecast accuracy
Supply plan adherence
Inventory optimization (DOS, turns, service levels)
Support executive and operational reporting for S&OP / IBP cycles.
Manage and enhance planning KPIs within O9 and reporting tools (Power BI or equivalent).4. Demand & Supply Planning Enablement Support end-to-end Demand Planning:
Statistical forecasting
Consensus forecasting
Promotion and event-based forecasting
Support Supply Planning:
Constrained supply planning
Network optimization
Inventory optimization and deployment strategies
Align system capabilities with SIOP, S&OP, and IBP processes across regions.
5. HELE-Specific Planning Capabilities Support planning for high SKU proliferation and frequent product transitions (soft/hard/staggered).Enable promotion planning and uplift modeling for retail and e-commerce channels.
Support product lifecycle management (NPI, phase-in/phase-out) within planning systems.
Address demand volatility and regional variability (NA, EMEA, LATAM).Drive planning segmentation strategies
6. Process Improvement & Governance Identify and implement process standardization opportunities across regions and functions.
Partner with business and IT teams to reduce manual intervention and enable governed self-service planning capabilities.
Support data governance and hierarchy management (Item, Customer, Supply Chain structures).7. Project Delivery & Transformation Support and drive initiatives related to:
O9 APS implementation and enhancementsERP modernization and integration programs
Planning model optimization and automation
Participate in SIT/UAT cycles, ensuring solution quality and alignment to business requirements.
Contribute to functional design documentation and solution architecture alignment.
Drive alignment between…
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