Application Support Scientist

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At SCIEX, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

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The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role contributes to the success of SCIEX’s accurate mass product portfolio and partners with Sales, Service, and Product teams to deliver pre-sales support, customer presentations, and technical expertise. This position reports to the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role.

• Prepare and deliver customer demonstrations showcasing SCIEX LC/MS products and workflows. Provide on-site training for customers on SCIEX hardware and software platforms and offer ongoing support to ensure customer satisfaction and product efficiency.
• Work with business and sales units to pinpoint areas needing growth, identifying key application areas.
• Investigate and develop comprehensive solutions (including sample preparation, analytical methods, and reporting) for internal use or customer deployment and collaborate with colleagues in different regions to develop a full suite of application solutions.
• Assist in defining and developing new hardware and software products, thoroughly test these new products within both the nominal and accurate mass product portfolio.
• Participate in scientific conferences, seminars, and training programs to stay updated and contribute to the scientific community.

• Bachelor's, Master's, or Ph.D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field
• 2+ Experience with mass spectrometry, liquid chromatography (LC-MS), and other analytical techniques with strong understanding of method development, validation, and troubleshooting for LC-MS/MS methods
• Ability to present scientific data clearly to diverse audiences and build strong relationships with customers and internally within SCIEX
• Proven capacity to troubleshoot instrumentation and application-related issues
• Experienced with small molecule quantitation on triple quadrupoles

• The job function includes up to 50% of travel in North America if based local to the demo sites in Marlborough, MA or Golden, CO. If based remotely, job function includes travel up to 75%.
• Possess a current driver license with an acceptable driving record.

• Using SCIEX instrumentation and software
• Knowledge of clinical market trends, assays, and laboratory workflows and Prior experience working in a University Core Facility
• Experience in training and supporting customers on instrumentation and software

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health…