Senior MIR & ITIL Platform Engineer; ServiceNow
Job in
Marlborough, Middlesex County, Massachusetts, 01752, USA
Listed on 2026-08-31
Listing for:
BJ's Wholesale Club, Inc.
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
BJ’s Wholesale Club, Inc. is seeking a Principal Engineer, Major Incident Response & ITIL Platform Lead in Marlborough, MA. This hybrid role combines hands-on engineering with program leadership to evolve the MIR, PIR, and Problem Management practices across stores, DCs, and digital environments.
The role requires deep Service Now expertise, ITIL mastery, and the ability to lead offshore teams while communicating with executives during high-severity incidents.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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