Senior Manager, Continuous Improvement

Job Description

This role is responsible for leading Lean Business Transformation by developing and deploying Lean Business System standards across the organization to improve operational performance.

• Drive operational process rigor in Patient Services, Logistics, Laboratories across regions/functions.
• Develop Lean project roadmaps to improve productivity and costs across operational business processes and sub-processes.
• Lead local teams and kaizen events in applying lean principles across multiple functions to transform the organization as a continuous improvement culture.

Internal

Title:

Sr. Manager Business Transformation

Work Schedule: Hybrid (3 days onsite, 2 days work from home)

Pay Range: $120,000 - $155,000/year, 15% Bonus

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Medical/Prescription Drugs
• Dental
• Vision
• Flexible Spending Accounts (FSAs)
• Supplemental Health Plans
• 401(k) Plan – Company match dollar-for-dollar up to 5%
• Employee Stock Purchase Plan (ESPP)
• Supplemental Life Insurance
• Dependent Life Insurance
• Short- and Long-Term Disability buy-up
• Blueprint for Wellness
• Emotional Well-Being Resources
• Educational Assistance

• Lead creation and implementation of Lean Toolkit (Std Work, DMS, Problem Solving, Kaizen, VSM).
• Be an expert at leading front-line teams at implementing DMS, Model Lines, Problem Solving, Kaizen events.
• Leads multiple complex Lean projects thru all stages of charter, prework, implementation, and sustainment.
• Engage with senior leadership and teams to adopt Lean Business System standards.
• Drive cultural transformation by promoting problem solving and empowering employee ownership of their roles in continuous improvement.
• Lead and coach teams in problem solving (PSP, A3, PDCA, 8-D, DIVE) to identify root causes with action plans and develop a sustaining culture of continuous improvement.
• Provide and facilitate effective professional level training on Transactional Lean concepts using Adult learning principles.
• Apply change management strategies to foster successful implementation of standard work.
• Support IT system and AI improvements to simplify end-user workflows.
• Ensure compliance with regulatory requirements as well as internal standards for safety, quality, and environmental sustainability.

• Required
  
  Work Experience:
  
  7+ years of cross‑functional roles including leadership experience directly applying Lean methodologies.
• Experience implementing a Lean Business System in a well‑established continuous improvement organization such as Toyota, Danaher, GE, Emerson.
• Successfully managed project budgets.
• Proven knowledge & experience applying Lean methodologies in transactional office environments and provides real Transactional Lean examples from industry (Financial, Commercial, Service, etc.).
• Demonstrates Lean leadership at leading multiple Kaizen events to achieve operational results.

• Preferred
  
  Work Experience:
  
  
  • Lean expertise working in a mature Lean org:
    Toyota Production System, Danaher Business System, Shingijutsu Kaizen.
  • Successfully led 25+ Kaizen team events of 5‑days with proven impact to KPIs.
  • Led teams in adopting Daily Management Systems, Model Line implementation, Problem Solving Process (A3).

• Physical and Mental Requirements:
  Ability to visit and interact with office and lab employees at local and national sites.

• Skills:
  • Ability to diagnose current business processes, then articulate and ideal target condition, using Lean/Kata coaching methods.
  • Prior successful experience applying transactional continuous flow using principles of Takt time,…