Liaison Volunteer

Overview

Become a Support/Liaison Volunteer for the Rural Youth and Adult Literacy Trust (RYALT)!

This is a meaningful role that requires a fortnightly commitment each term, at times that suit you. It can be one-off or ongoing.

• You will be given a spreadsheet of 5-6 names and you will be buddied with another volunteer.
• Each buddy group will have someone who can call during the day (8am – 3pm) and someone who can call in the early evenings (3–5pm or 5-7pm).
• You and your buddy will be able to message each other about who you have contacted and who you are having trouble reaching.
• We will provide you with a phone app so that calls won’t cost you anything and your number will not be the calling number that our students see.
• The week before you start we will run a Zoom training and will record it for those who miss it or for you to revisit later.

• Be friendly, patient, love helping others, and willing to fill in answers on a spreadsheet while following a script.
• Moderate technology skills. You will be required to download and use our messaging app, Slack, for communication, set up the phone app and fill in a spreadsheet.
• Tech support is available to help you learn these tools; using them is an essential part of the role.
• Ability to make a number of phone calls each day over two weeks.
• It would be great if you can do this every term, but even once for a fortnight is appreciated.

• Students vary from people learning the alphabet to those wanting to write essays; most are somewhere in between.
• They don’t have the skills they need for everyday life.
• Our students range in age from 14 to 65 and are from all walks of life.

• Good computer skills
• Excellent spoken English
• Reliable
• A friendly, caring personality
• Likes chatting on the phone

A Police background check is required for this role.

Two weeks once every term, either during the day (8 or 9am to 3pm) or in the early evenings (3-5pm or 5-7pm).

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organization for more information on the role and how to proceed.

Social Support

• First name
• Last name
• Address: *
• City
• Country
• Phone number
• Email address
• Keep me updated with the latest roles and events

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In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.

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Working with youth and vulnerable adults