Engineering Technician

Engineering Technician

Location: Marlborough, MA

Onsite Flexibility: Onsite

• Position Type: Contract
• Contract Duration: 12 months
• Pay Rate: $28.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This Engineering Technician role supports post-market surveillance (PMS) laboratory operations within a medical device environment, with responsibilities spanning returned product inspection, complaint processing, preventive maintenance, and continuous improvement initiatives.

• Receive and inspect returned products.
• Assess complaint records to assign codes and determine if there is any potential adverse event associated to the complaint.
• Support product investigations when a complaint issue is found.
• Actively support the investigators and other team members when additional help is needed.
• Work with Tech Support and/or Field Service to ensure appropriate required information is documented in complaint.
• Ensure that the PMS Lab is properly organized and cleaned.
• Ensure Calibrations are conducted on time.
• Execute and/or ensure execution of Preventive Maintenance on the PMS Lab Equipment.
• Complete all the assigned tasks on time to comply with the defined KPIs.
• Ensure availability of laboratory supplies and tools.
• Support Improvement Projects in the PMS department/laboratory.
• Support and promote the implementation of EHS programs to ensure people's safety and environmental health.
• Move returned units from the receiving to the Post Market laboratory.
• Conduct the cleaning process of returned complaint-related units.

• Detail oriented.
• Proactive.
• Data analysis skills.
• Risk analysis approach (decision making).

• English language proficiency.
• Microsoft Office.

• Technician educational program completed (350 studying hours) or 30% of a bachelor's degree in an engineering career or similar.

• No prior experience required.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

This client operates in the medical device manufacturing industry, developing diagnostic and treatment technologies with a focus on women's health. The organization employs receiving inspectors, manufacturing technicians, and quality assurance professionals who work on-site within an FDA-regulated, GMP- and GDP-compliant environment, upholding rigorous standards across production, inspection, and post-market surveillance functions.