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Quality Investigation Specialist - Complaints & Root Cause

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: Insight Global
Full Time position
Listed on 2026-07-29
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, Quality Engineering, QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Insight Global is seeking a Complaint Investigation Specialist to receive, investigate, document, and report product complaints in a timely, compliant manner. The role includes initial root cause analysis, testing on returned products, and maintaining traceability within the quality system.

The position requires an AA or equivalent, 1+ year of related experience, and strong technical writing skills. It is an onsite role with opportunities to identify process improvements across Manufacturing,

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