Assistant General Manager, Retail Cannabis
Job in
Marlborough, Middlesex County, Massachusetts, 01752, USA
Listed on 2026-07-01
Listing for:
GREEN MEADOWS
Full Time
position Listed on 2026-07-01
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager, Operations Manager, General Management
Job Description & How to Apply Below
Assistant General Manager Green Meadows has an exciting opportunity for you! This is a retail space in Marlborough, MA on Boston Post Road, the heart of many retail locations, restaurants and directly across the street from the Apex Entertainment Center.
Position Summary:
Reporting to the Director of Retail Operations, The Assistant General Manager will execute on the GMF strategic plan of retail operations, analyze the performance, and provide feedback to leadership. The Assistant General Manager is ultimately responsible for the staff's overall adherence to retail Standard Operating Procedures, CCC Regulation and employee policies.
Responsibilities:
Plans, identifies, communicates, and delegates responsibilities to the dispensary /retail team to ensure a smooth flow of operations within the dispensary / store;
Supports the implementation of company sales programs by motivating and supporting the retail leadership team to execute objectives;
Oversees the store leadership team including Lead GSAs on fostering an environment that will deliver an unmatched cannabis dispensary retail customer experience foster and deliver a unique, high-quality customer experience;
Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement;
Building work schedules for full staff coverage on all shifts. Finding coverage when necessary;
Ability to provide support to other retail locations when necessary
Directly reports scheduling issues to Director with resolution. Ensures staff development and talent acquisition in order to achieve and maintain operational requirements. This requires the execution of training plans as outlined by Human Resources and Compliance.
Responsible for on the floor coaching and collaborates with Director of necessary disciplinary action. May attend disciplinary meetings with Retail Management and HR;
Attends collaborative meetings with the GM Marketing Team to plan scheduled marketing releases and voices support needed for marketing assets;
Interact closely with the compliance team to ensure all dispensaries and personnel are in compliance with MA State regulations, in all operations, processes, inventory management and protocol. An understanding of 935
CMR
500.000 and 935
CMR
501.000 is critical to this position.
Leading CCC Inspection process for the Southbridge dispensary with scheduled and unscheduled visits
Liaise with state and local offices, when necessary;
Coordinates and facilitates all dispensary / retail store transactions and operations.
Solicits feedback to understand customer needs and the needs of the community;
The Assistant General Manager is ultimately responsible for overall building appearance, cleanliness, comfort, functionality, safety, security, and customer experience ;
Directly responsible for inventory variances, cash variances and, working directly with security/compliance on loss prevention.
Other necessary duties as assigned by the Retail Management
Must be available for nights and weekends
Must have the ability to travel to other locations when necessary
Valid driver's license is a must
Minimum Experience:
At least 3 years of retail management in Cannabis. Supervisory experience with 2-3 retail Leads is highly desired.
Soft Skills:
Team leader with a positive attitude
Excellent organizational skills and keen oversight
Strong analytical skills with an aptitude for translating qualitative and quantitative data into executable plans.
Ability to influence and collaborate at all levels and across all functions of the company.
Strong communication skills and the ability to listen well and communicate effectively orally and in writing with various audiences.
Great attitude with attention to detail
Unquestioned integrity
High energy with a desire to work in a team-oriented, fast-paced environment.
Physical - Regularly required to perform grasping, talking, hearing, seeing and repetitive motions. Must be able to lift, carry and balance up to 30 pounds occasionally, includes sitting or standing for extended periods of time, as well as occasional stooping, bending over and/or crouching.
Hours & Conditions - Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands of the Business. On a regular and recurring basis, the employee must alternate between contaminated/dirty environments to clean. Strong odors may be encountered. Work is generally conducted in heated and air-conditioned areas. 10% travel will be required.
Other - Authorization to work in the United States, or the ability to obtain the same.
Must obtain a State Agent Card.
Must be a minimum of 21 years of age.
Must be and remain compliant with all legal or company regulations for working in the industry.
Must pass all required background checks.
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