Claims Assistant | Marlton, NJ

Job Overview

Primary purpose of the role:
To provide excellent customer service and internal support to an assigned team.

• Provide support to the claims staff and perform other office tasks depending on client program.
• Set up and enter new claims into the claims management system.
• Input and review notes/diaries in the claims management system as instructed.
• Process payments.
• Process mail; handle filing, faxing, and photocopying.
• Review, prepare, create, and/or send letters, reports, and forms.
• Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
• Perform other activities/projects as assigned, including the preparation and distribution of computer reports.
• Perform administrative tasks.

Education & Licensing:
High school diploma or GED required.

Experience:

Six (6) months of clerical or customer service experience or an equivalent combination of education and experience required.

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.
• Diverse benefits offering including medical, dental, vision, and 401(k) available on day one.
• Salary range: $17.02 - $19.46 per hour (specific jurisdiction).
• Additional benefits: PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.