Mortgage Loan Officer, NJ

Role Overview

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short‑and long‑term financial goals. Citizens is a successful financial services company with a branch presence in 12 states and the ability to conduct business globally.

We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

• Go above and beyond for customers – Aspire to deliver outstanding customer service.
• Drive sales through service – Achieve sales and referral goals by developing a positive customer experience.
• Build book of business – Proactively seek ways to develop and expand customer relationships to contribute towards the branch success.
• Maximize personal productivity – Desire to improve personal efficiency through attention to detail, self‑motivation, and adaptability to achieve branch and personal goals.
• Grow your own capabilities – Actively participate in opportunities to expand knowledge, influencing, and interpersonal skills.

• BA/BS degree preferred or equivalent experience in residential mortgage sales.
• Two plus years of retail residential mortgage sales experience.
• Documented residential mortgage loan volume in the past 12 months of $8 million (minimum).
• Established relationships with local referral networks.
• Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences.
• Strong computer skills and experience using laptop technology.
• Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Posting End Date: 07/31/2026