Bilingual Care Coordinator – Spanish​/English

• Serve as the primary, bilingual point of contact for Spanish- and English-speaking patients and families regarding services
• Translate key care updates, service plans, and communications for Spanish-speaking families as needed
• Track authorizations, re-certifications, and service frequency requirements
• Communicate with physicians and clinicians regarding changes to the plan of care
• Monitor case status and flag gaps in service or documentation
• Maintain accurate records in company systems, including HHAeXchange and Salesforce
• Support case conferences and interdisciplinary team communication
• Travel on-site to clients and employees to complete in-person assessments, evaluations, and trainings
• Participate in firm accreditation activities and surveys

• Fluency in Spanish and English (spoken and written) is required
• Experience in home care, healthcare coordination, or case management preferred
• Strong organizational skills and comfort managing multiple cases at once
• Clear, professional communication with patients, families, and clinicians
• Proficiency with Google Workspace and care management systems
• Ability to work independently in a hybrid, remote-first environment
• Ability to travel on-site to clients and employees for in-person assessments, evaluations, and trainings

Demonstrates bilingual fluency in Spanish and English, with strong organizational skills for managing multiple cases in home care and healthcare coordination. Proficient in communication with patients, families, and clinicians, while utilizing care management systems and tools effectively.

• Bilingual Fluency in Spanish and English
• Home Care Experience
• Healthcare Coordination
• Proficiency with Google Workspace
• Case Management

• Strong Organizational Skills
• Clear Communication

• Case Management
• Healthcare Coordination
• Home Care
• Accreditation Activities
• Interdisciplinary Team Communication

• HHAe Xchange
• Salesforce
• Google Workspace