New Store Opening - Sales, Customer Service or Stock - Willow Ridge Rack

Job Title

Our latest Nordstrom Rack is opening, and we're building a diverse team of people passionate about fashion to join us for the launch. We have multiple roles available in Sales, Customer Service, or Stock departments. You can discuss which role you're most interested in during the interview process.

As sales support, a customer service or stock support, you'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. You'll also get in at the first floor of our new store, with plenty of opportunities for progression.

A day in the life for Sales Support and Customer Service:

• You'll help put the finishing touches on the store ahead of launch, before setting the scene for a great customer experience.
• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
• Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sale's floor stays "runway ready" through re-merchandising and straightening throughout the day

A day in a Life for Stock Support

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer's orders following quality, packing and shipping standards
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

You own this if you have…

• Enthusiasm for making your mark on a brand new venture
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks
• A calm head in a busy retail environment
• The skills to use a variety of technology and new computer applications
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT ROLE)
• The ability to work a flexible schedule based on business needs

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

We've got you covered…

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview.