Auto Service Manager

Fox Marquette Ford is looking for a dynamic, high-energy Auto Service Manager to lead our service team, maximize shop efficiency, and deliver an outstanding repair experience for our customers.

If you are a natural leader with strong automotive service knowledge, sharp business acumen, and a passion for coaching teams to success, we want to hear from you.

Lead the Shop: Supervise, mentor, and motivate our team of service advisors and technicians to meet and exceed production goals.

Drive Customer Loyalty: Ensure every customer receives transparent, high-quality communication and service from write-up to delivery.

Optimize Workflow: Manage shop capacity, schedule technician workloads, and streamline processes to improve turn times and efficiency.

Manage Financials: Monitor department performance metrics (KPIs), control expenses, and drive profitable growth.

Maintain Compliance: Ensure a safe working environment and strictly follow manufacturer warranty guidelines and regulations.

Proven experience as an Automotive Service Manager or Assistant Service Manager.

Strong knowledge of dealership service operations, mechanics, and warranty processes (Ford experience is a plus!).

Excellent leadership, communication, and conflict-resolution skills.

A tech-savvy mindset, comfortable with dealership management systems (DMS) and service scheduling tools.

A valid driver's license and a clean driving record.

Competitive base salary with strong performance-based bonus incentives.

Paid time off and holiday pay.

Continuous professional development and manufacturer training.

A supportive, team-oriented work culture.