Stocking Coach, Non-Complex, Management

Position Summary

What you’ll do includes leading and developing teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tourto Teach communicates and collaborates with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising, and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as "store of the community" and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit Loss) statements, managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace. Recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Provides supervision, development, and recognition to associates, promotes a belonging mindset, ensures compliance with company policies and procedures, and supports the company mission, values, and standards of ethics and integrity by implementing related action plans. Embraces differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected through a culture of belonging. Gives thoughtful feedback and encourages talent retention and growth.

Maintains the highest standards of integrity, ethics, compliance, and Walmart values to support a regenerative company through positive impact for associates, customers, members, and the world, including waste elimination and local giving. Serves customers and members by delivering results while putting the customer first, applying the EDLP and EDLC business models, making data‑based decisions, balancing short‑ and long‑term priorities, and considering all stakeholders in plans.

Strives for excellence by displaying curiosity, learning, calculated risks, courage, and resilience, encouraging learning from mistakes, and driving continuous improvements through new technologies and skills.

The annual salary range for this position is $65,000.00 – $. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)

State Pay Differential:
This job has an additional differential to meet legislative requirements, where applicable.

Benefits include health coverage (medical, vision, dental), 401(k) with company match, stock purchase options, paid time off (PTO,…