Customer Quality Engineering Specialist, BlueOval Battery Park Michigan

Overview

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Ford’s legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At Blue Oval Battery Park Michigan, we’re not just assembling battery systems; we’re leading a transformation. As a key member of our start-up team, you’ll have a once-in-a-lifetime opportunity to launch a state‑of‑the‑art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere.

• Use your entrepreneurial skills and team mindset to come up with data‑driven solutions.
• Build and lead an agile team to deliver the advanced technology that drives the future.
• Create a culture of trust, encourage diversity of thought and foster leadership in others.
• Be part of the historic transformation of the automotive industry.

In this position
, the Customer Quality Engineer (CQE) is the primary advocate for the customer within the BOBM Battery Pack Assembly plant. This role leads the Problem Resolving Team (PRT) in identifying, analysing, and resolving complex quality issues that reach Vehicle Operations (VO) or the field (Warranty). The CQE bridges the gap between manufacturing, design, and suppliers to ensure that every battery pack meets the highest standards of safety and performance, driving a "Zero Defect" and "No Faults Forward" culture.