Accounts Receivable & Collections Supervisor

Accounts Receivable & Collections Supervisor – Marshall, MN

We are hiring an Accounts Receivable & Collections Supervisor in our Marshall, MN office. In this role, you will supervise the Accounts Receivable & Collections functions to ensure accurate records, including collection of all past due invoices & invalid deductions, deduction resolution/management, cash application and payment validation, managing cash and treasury operations, payments and compliance with regulatory agencies as well as company policies and procedures.

• Supervise and manage the performance of the assigned team in the daily AR and Collections processes/activities and assure thorough coverage of all department functions.
• Train and direct assigned team on accounts receivable and collection systems and ensure compliance with collection policies and procedures including documentation of procedures and collection efforts.
• Oversee and prioritize daily workloads to meet deadlines.
• Ensure service levels of direct reports; provide coaching and training on processes, systems, tools and reporting functions to improve results.
• Monitor team’s written and verbal communications to ensure the company is represented in a professional manner.
• Develop and maintain strong relationships with customers, business unit Sales and other cross‑functional departments.
• Oversee processing of payments received from customers; post funds to the correct invoices and customer accounts to ensure accuracy.
• Assist in evaluating and developing new processes and procedures and ensure team is trained and executes appropriately.
• Work directly with Sales on collection and reconciliation efforts on accounts receivables, including but not limited to, developing alternative payment arrangements for distressed customers prior to escalation.
• Complete root cause analysis by working with the appropriate functional areas to identify inefficiencies and problem trends; recommend and implement solutions.
• Manage, coach, and develop staff.
• Conduct yourself and ensure your subordinates conduct themselves in a manner consistent with company mission, values, code of ethics, policies, and other standards of conduct.

• Education: Bachelor’s degree in Accounting, Finance or Business or equivalent experience preferred.
• Years of Related
  
  Experience:
  
  Typically 3-5 years of related experience.
• Knowledge/Skills/Abilities: Fully proficient computer skills including Microsoft Office Suite (Excel, Word, Outlook) and SAP;
  Ability to work independently with minimal supervision;
  Ability to multi‑task, prioritize responsibilities and meet deadlines;
  Excellent communication and interpersonal skills with the ability to build relationships with all levels of management, customers, sales and business partners;
  Ability to conduct numeric analysis and proficient in extracting information from various database;
  Strong problem solving, organizational and analytical skills;
  Ability to work effectively and cooperatively within a team environment;
  Thorough understanding of general accounting principles and accepted standards;
  Demonstrated ability to supervise staff preferred;
  Ability to maintain sensitive and confidential information;
  Demonstrated experience in dealing effectively with customers.

The base salary range for this position is $54,000 - $62,000 annually with eligibility for a 10% annual incentive bonus, which is based on organizational performance. The range reflects factors such as experience, skills, education, certifications, and location, and starting salary may fall anywhere within the stated range.

Beyond base salary, we offer a competitive Total Rewards package designed to support your overall well‑being, including comprehensive health benefits, time off programs, and retirement and financial offerings.

CJ Schwan’s and its subsidiaries are Equal Opportunity Employers. All qualified applicants will be considered without regard to race, color, religion, gender, age, disability, veteran status, national origin, or any other protected characteristic. We provide reasonable accommodations for individuals with disabilities or sincerely held religious beliefs. For accommodation requests or assistance with the application, please email